Policy

 

 

We are available to help you on Monday-Saturday 12pm-7pm

For assistance, please email us at info@zealcycling.com


Taxes and Duties
For international orders, a customs duty will be charged to you depending upon the country in which you reside. Zeal is not responsible for payment of this duty.



Shipping
We ship to worldwide.Orders are shipped within two day of order confirmation.  Orders are not shipped or delivered on weekends or holidays. Shipping rates are determined by weight and destination at point of purchase.  



Returns
If you need to return an item, please note that all items must be returned in the condition that they were received—NOT WORN, ALTERED OR WASHED, and with ALL TAGS ATTACHED. If the above conditions are met, and the item is in perfect resalable condition, you can return regular priced merchandise within 7 business days from the day you receive the goods for a full refund or exchange. Round shipping costs should be borne by the clients. For exchanges, include a written description of the items needed. Please send all returns and exchanges to:   

Zealcycling
C07 Xiwanhuafu 
Zhongxin RD., Nanshan Dist. 
Shenzhen 
Guangdong 
China 518000

If you are not 100% satisfied with your purchase you can return it for an exchange or refund. Refunds will be issued and exchanged items will be dispatched only after the returned goods have been received and undergone a quality control check. We reserve the right to refuse refunds for returned items, which are not in saleable condition.

* We do not accept returns or exchanges for international order.(Except HongKong, Taiwan Macau and China)



Store Disclaimer and Terms
Zeal reserves the right to cancel any order and our only liability is to provide the customer with a refund. 

Zeal reserves the right to revoke any stated offer, to correct any “Errors”, inaccuracies or omissions before during or after an order has been processed and submitted regardless if your account has been charged.

 

Last updated:  April 2017